Contact Verizon BlackBerry Support | Back

1: Call 800-922-0204
2: Enter your BlackBerry phone number
3: Press 3
4: Press 1
You will then be transferred directly to BlackBerry Support

Company Overview: Verizon Wireless operates the second-largest wireless telecommunications network in the U.S., based on total customers of 65+ million (Jan 08).  The company is a joint venture of Verizon Communications and Vodafone Group, and is headquartered in Basking Ridge, NJ.  Verizon has announced its intent to buy Vodafone out of its 45% share in the company.

Network Benefits: 3G EV-DO network provides wireless broadband including VCast video on demand; Location-based services; Push-to-talk.

Special Plan Features: Family Plans; Wireless Web services; Business services including BlackBerry support; Data and Entertainment packages;

Unique Features: Get it Now downloadable entertainment and music store (BREW-enabled); Push-to-talk service;

Pros: Extensive network coverage including highly rated service in dense metro areas; Cutting-edge data services and handsets; Nationwide dealer and service network

Cons: Verizon cripples software on its handsets to prevent user access to full capabilities of hardware including music player, WAP Web browsing, user-installable applications, and Bluetooth functionality.

Technology Used: CDMA Network with high speed EV-DO data services and overlayed AMPS network

Customer Service: Verizon Wireless tied for the highest ranking in overall customer satisfaction in five of the six regions of J.D. Power and Associates' 2006 U.S. Wireless Regional Customer Satisfaction Index Study

Info by phonedog.com